Frequently asked questions

Everything you might want to know before connecting your accounts.

Which platforms does SocialHub AI support?

TikTok, Instagram, Facebook Pages and YouTube. You can connect any combination — each workspace keeps its own set of accounts.

How does SocialHub access my accounts?

Exclusively through each platform's official OAuth flow. You approve the exact permissions on the platform's own consent screen, we never see or store your password, and you can revoke access at any time — either inside SocialHub ("Disconnect") or from the platform's security settings.

Does SocialHub post anything without my approval?

No. Content is published only when you upload it and choose to publish now or schedule it. On TikTok you review and confirm the caption, privacy level, Duet/Stitch/comment settings and commercial-content disclosure for every single post before it goes out.

How do the AI comment replies work?

Incoming comments are classified (positive / question / negative / spam). Routine positive comments can receive a short rotating thank-you in the style and signature you configured; real questions trigger an alert so a human answers; toxic comments can be hidden automatically. Every rule is optional and editable per workspace.

Which languages are supported?

The dashboard is in Hebrew and English. Automatic replies and translations currently work in Hebrew, English, French, Spanish, Portuguese and Russian.

Is my data safe?

Access tokens are stored encrypted at our hosting provider (Fly.io), traffic is HTTPS-only, workspaces are fully isolated from each other, and we keep automatic backups. Read the full details in our Privacy Policy.

How do I delete my data?

Disconnect any platform account with one click, or contact us to delete your entire account — we remove associated data within 30 days, as described in the Privacy Policy.

How much does it cost?

SocialHub AI is free during the current beta. Planned pricing after the beta is on the pricing page.

Who is behind SocialHub AI?

Bezavit Acheret (A Different Angle) — a digital marketing company managing large creator channels. Read more on the about page.

I need help — how do I reach you?

Email us via the contact page; we usually reply within one business day.